Terms and privacy policy

BIMINDI Privacy Policy

Introduction

At BIMINDI, we prioritize the protection of your privacy and are dedicated to upholding the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal information of our users ("you" or "users") in connection with our platform and services. It also demonstrates our commitment to comply with the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA).

By using our services, you acknowledge and consent to the terms of this Privacy Policy.

Information We Collect

We collect various types of information when you interact with our website and use our services, including:

  • Personal Information: Such as your name, email address, and contact details, when you sign up or engage in transactions with BIMINDI.

  • Usage Information: Non-personally identifiable information, like browser type, language preference, referring site, and the date and time of each visitor request. This data helps us understand user interactions and improve our services.

The personal information we collect may include:

  • Contact information (name, email address, postal address, phone number)
  • Account and profile information
  • Payment and transaction details
  • Usage and log data (IP address, browser information, device information)
  • Other information you voluntarily provide

Legal Basis for Processing Personal Data

If you are an EEA user, we process your personal data based on one or more of the following legal grounds:

  • Contractual Necessity: To perform a contract with you or take steps at your request prior to entering into a contract.

  • Consent: In certain situations, we may rely on your explicit consent to process your personal data. You have the right to withdraw your consent at any time.

  • Legitimate Interests: We may process your personal data based on our legitimate interests, provided that such processing does not override your rights and interests.

  • Legal Obligations: We may process your personal data to comply with legal obligations.

Use of Information

We use the collected information for the following purposes:

  • To provide and improve our services, including personalizing your experience.

  • To communicate with you regarding updates, new features, or other relevant information.

  • To process transactions and payments.

  • To analyze usage trends and gather statistical information to enhance our platform.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • Service Providers: Third-party service providers perform certain functions on our behalf, such as payment processing and analytics. These providers have access to your personal information only to the extent necessary to fulfill their duties and are obligated to maintain its confidentiality.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.

  • Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request.

Data Transfers

For users located in the EEA, please note that we may transfer your personal data to recipients outside the EEA. We ensure that any such transfers comply with applicable data protection laws and have appropriate safeguards in place to protect your personal data.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Feedback Database

As part of our service, we save the feedback you send as a feedbacker to the seeker in our database. Rest assured that we treat this information with the same level of confidentiality and security as other personal data.

Your Rights

If you are located in the EEA, you have certain rights under the GDPR. These rights may include:

  • Right of Access: Obtain information about the personal data we hold about you and how we process it.

  • Right to Rectification: Request the correction of inaccurate or incomplete personal data.

  • Right to Erasure: Request the deletion of your personal data under certain circumstances.

  • Right to Restriction of Processing: Request the restriction of processing your personal data under certain circumstances.

  • Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller, where technically feasible.

  • Right to Object: Object to the processing of your personal data under certain circumstances, including for direct marketing purposes.

  • Right to Withdraw Consent: If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time.

To exercise your rights or if you have any questions or concerns regarding our privacy practices, please contact us at support@bimindi.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can manage your cookie preferences by adjusting your browser settings, although disabling cookies may limit certain functionalities of our website. For more information, refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review

their privacy policies before providing any personal information.

GDPR Compliance

BIMINDI is committed to complying with the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA). We extend the principles of data protection and privacy to all our users, regardless of their location. By accessing our services or providing personal information, you consent to the processing and transfer of your data as described in this Privacy Policy.

If you are located in the EEA, you have certain rights under the GDPR. Find more information about these rights and how to exercise them in the "Your Rights" section of this Privacy Policy.

While we strive to provide the same level of data protection for all users, please note that data protection laws and regulations may vary in different jurisdictions. By using our services, you acknowledge and agree that your information may be transferred to and processed in countries outside the EEA, including countries that may not have the same level of data protection laws as your country of residence.

If you have any questions or concerns about our GDPR compliance or the handling of your personal data, please contact us at support@bimindi.com.

Policy Updates

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated date. By continuing to use our services after any changes, you acknowledge and agree to the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@bimindi.com.

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